Shipping policy
At CrossWaterCreek Outfitters, we know you're eager to get your gear and get out on the water! Our team works hard to process and ship orders as quickly as possible so you can spend less time waiting and more time fishing.
Order Processing & Shipping Times
Most orders are processed and shipped within 1–2 business days of purchase. We make every effort to ship orders placed before 3:00 PM Pacific Time on the same day, although same-day shipping is not guaranteed.
Please keep in mind:
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Tuesday–Saturday: We do our best to ship orders placed before 3:00 PM Pacific Time on the same day.
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Mondays: Our shop is closed on Mondays. Orders placed on Mondays will be processed beginning Tuesday.
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Sundays & Holidays: Orders placed on Sundays or holidays may require additional processing time.
During busy periods, special promotions, or holidays, processing times may be slightly longer.
Shipping Rates & Options
We offer several shipping options to help you get your gear when you need it.
| Shipping Method | Rate |
|---|---|
| Economy Shipping (orders over $100) | FREE |
| Economy Shipping (orders under $100) | $9.95 |
| Standard Shipping | $34.95 |
| Express Shipping | $59.95 |
Shipping options and applicable rates will be displayed at checkout.
Please note that shipping speeds are calculated from the date your order ships, not the date your order is placed. Selecting an expedited shipping option does not guarantee same-day order processing.
Shipping Carriers
We proudly ship orders using trusted national carriers, including UPS, FedEx, and USPS.
The carrier used for your order may vary depending on the shipping method selected, package size, destination, and service availability.
Once your order has shipped, you'll receive a shipping confirmation email with tracking information, when available.
Delivery Times & Delays
While we work hard to get your order out the door promptly, actual delivery times may vary based on your location, selected shipping method, carrier operations, weather conditions, and other circumstances beyond our control.
CrossWaterCreek Outfitters is not responsible for shipping delays caused by carriers once packages have been transferred to their possession.
Questions About Your Order?
If you have questions about shipping, tracking, or the status of your order, please don't hesitate to contact our team.
Thank you for supporting CrossWaterCreek Outfitters. We appreciate your business and look forward to helping you spend more time on the water!